Privacy Policy

Effective Date: July 1, 2026

Hecker Pass Outdoor Events Center ("Hecker Pass Outdoor Events Center," "we," "our," or "us") is a doing business as (d/b/a) of Gilroy Gardens Family Theme Park, Inc., a California nonprofit corporation.

This Privacy Policy describes how we collect, use, disclose, and protect information you provide when you visit our website or otherwise interact with us online.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Voluntarily Provide

When you complete an event inquiry form, subscribe to our email newsletter, request information, or otherwise contact us, we may collect information including:

  • Name
  • Organization or Company Name
  • Email Address
  • Telephone Number
  • Mailing Address (if provided)
  • Event Type
  • Preferred Event Date(s)
  • Estimated Attendance
  • Event Details
  • Budget Information (if provided)
  • Marketing communication preferences
  • Any other information you voluntarily provide

Providing this information is voluntary; however, certain information may be necessary for us to respond to your inquiry or provide the communications you have requested.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Website usage information collected through cookies or similar technologies

For more information regarding cookies, please review our Cookie Policy.

How We Use Your Information

We use the information we collect to:

  • Respond to event inquiries.
  • Communicate regarding venue availability and services.
  • Prepare proposals and event estimates.
  • Schedule site visits and tours.
  • Send newsletters, event announcements, promotional offers, and other marketing communications to individuals who have requested to receive them.
  • Respond to customer service requests.
  • Improve our website and visitor experience.
  • Maintain the security of our website.
  • Comply with legal obligations.
  • Protect the rights, property, and safety of Hecker Pass Outdoor Events Center, Gilroy Gardens Family Theme Park, Inc., and others.

If you subscribe to our newsletter or other marketing communications, your contact information is managed through Campaign Monitor, our email marketing service provider. Campaign Monitor processes subscriber information on our behalf for the purpose of distributing newsletters and promotional communications in accordance with its applicable privacy and security practices.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in any marketing email or by contacting us directly. Opting out of marketing communications will not affect our ability to contact you regarding an event inquiry or other transaction you have initiated.

Customer Relationship Management and Email Communications

Event inquiries submitted through our website are securely transmitted to our customer relationship management (CRM) platform, Monday.com, where they are managed by authorized personnel for the purpose of responding to inquiries, communicating with prospective clients, administering event bookings, and maintaining customer relationship records.

Individuals who choose to subscribe to our newsletter or other marketing communications have their contact information securely processed through Campaign Monitor, our email marketing platform. Campaign Monitor is used solely to manage subscriber lists and distribute newsletters, event announcements, and promotional communications on our behalf.

Both Monday.com and Campaign Monitor process personal information only as necessary to provide services to Hecker Pass Outdoor Events Center in accordance with their applicable privacy and security practices.

Sharing Your Information

We do not sell your personal information.

We may share your information only as necessary with:

  • Service providers that help operate our website or business.
  • Technology providers, including Monday.com for customer relationship management.
  • Campaign Monitor for email newsletter subscriptions and marketing communications.
  • Squarespace for website hosting.
  • Google Analytics 4 (GA4) and Google Tag Manager for website analytics and tag management.
  • Advertising platforms, including Google Ads, Meta (Facebook and Instagram), and LinkedIn, where we run digital advertising campaigns.
  • Professional advisors.
  • Government agencies or law enforcement when required by law.
  • Successors in connection with a merger, acquisition, or organizational restructuring, if applicable.

Each service provider is expected to use personal information only as necessary to perform services on our behalf and in accordance with applicable privacy laws.

International Data Transfers

Some of the third-party service providers we use to operate our website and support our business, including providers of customer relationship management, email communications, website hosting, analytics, and other technology services, may process or store personal information on servers located outside of California or the United States.

By using our website or submitting your personal information, you acknowledge that your information may be transferred to and processed in jurisdictions where privacy laws may differ from those in your state or country of residence.

When we engage third-party service providers, we make reasonable efforts to work with reputable providers that maintain administrative, technical, and organizational safeguards designed to protect personal information and process it in accordance with applicable privacy laws and their contractual obligations.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries.
  • Manage customer relationships.
  • Maintain business records.
  • Comply with legal, accounting, or regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.

Retention periods may vary depending on the nature of the information collected and applicable legal requirements.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember preferences, improve functionality, understand website usage, and enhance the visitor experience.

Please review our Cookie Policy for additional information regarding our use of cookies and your available choices.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

This website is intended to provide information regarding event rentals and venue services. It is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children through this website.

If we learn that personal information has been submitted by a child under 13 without appropriate parental consent, we will take reasonable steps to delete the information.

California Privacy Information

California residents may have certain privacy rights under applicable California law.

Subject to applicable legal exceptions, California residents may request information regarding:

  • The categories of personal information we collect.
  • The purposes for which personal information is collected.
  • The categories of sources from which personal information is collected.
  • The categories of third parties with whom personal information is shared.
  • Access to personal information we maintain about them.
  • Correction of inaccurate personal information.
  • Deletion of personal information, where applicable.

To exercise any applicable privacy rights or submit a privacy-related request, please contact us using the information below.

We will not discriminate against individuals for exercising any privacy rights available under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or technology. Any changes will become effective when posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, please contact:

Hecker Pass Outdoor Events Center
A d/b/a of Gilroy Gardens Family Theme Park, Inc.
3050 Hecker Pass Highway
Gilroy, California 95020

Email: Info@heckerpassevents.com

For information regarding our use of cookies, please also review our Cookie Policy.